Quality Assurance and Training Lead
Company: VirtualVocations
Location: Livonia
Posted on: April 6, 2025
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Job Description:
A company is looking for a Quality and Training Lead.
Key Responsibilities
Develop and maintain a quality assurance framework for Trust &
Safety support teams
Define QA scorecards and feedback mechanisms to ensure policy
adherence
Design and execute training programs and maintain training
materials
Required Qualifications
3+ years of experience in Quality Assurance, Training, or Learning
& Development
Proven experience in designing QA programs and training
initiatives
Strong analytical skills for interpreting QA data
Familiarity with Trust & Safety principles and risk mitigation
strategies
Experience with QA tools and knowledge management systems
Keywords: VirtualVocations, Lorain , Quality Assurance and Training Lead, Other , Livonia, Ohio
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