Optical Technician
Company: Eye Care Partners
Location: Northfield
Posted on: November 1, 2024
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Job Description:
Job Title: Optician Company: Clarkson Eyecare Location:
Northfield, OH Optical Experience Required Perks: Full Benefits
Package - Medical, Vision, Dental and Life Insurance 401k +
Employer Matching Paid Time Off and Paid Holidays Competitive Base
Pay + Bonus Optical Education Reimbursement Paid Maternity Leave
Hours: Full Time Our offices are open Monday-Friday 8am-7pm,
Saturday 8am-1pm You will not work all of these hours, but you must
have open availability to work any shift within these hours. You
may have to work a little earlier/later as needed Requirements:
High School Diploma or GED Equivalent Favorable result on
Background Check Basic computer skills Strong customer service
skills Excitement to learn and grow Essential Functions: Promote
frames and lenses recommended by the doctor to meet patient needs
Adjust and repair glasses Facilitate patient flow Verify medical
and vision insurances Effectively communicate with patients,
doctors, and managers Answer inquiries through phone, email, and in
person requests FORMAL JOB DESCRIPTION SECTION 1: Job Summary An
Optical Technician will achieve a world class Total Patient
Experience that both maximizes retail sales while also supporting
the patients medical needs. This team member is trained to dispense
and fit glasses and contacts, working from the prescriptions
written by Optometrists and Ophthalmologists. They connect the
patient needs to the goods and services offered. SECTION 2: Duties
and Responsibilities (Responsibilities necessary to accomplish job
functions) Embrace and execute our Total Patient Experience to
build relationships with all patients while delivering great
medical support Determine patient wants and needs and selling to
exceed their expectations Assist patients in selecting frames
according to style and color, coordinating frames with facial and
eye measurements and optical prescriptions Able to operate the
auto-lensometer and manual lensometer Educate and recommend
specific lenses, lens coatings and frames to suit patient needs Can
accurately collect measurements such as bridge, eye size, temple
length, seg heights, vertex distance, pupillary distance, and
pantoscopic tilt Dispense patient orders and repair and adjust
patient frames Dispense all glasses and/or contact lens orders
using current process Acknowledge patients in a friendly,
approachable way that invites them into the office Maintain frame
standards with cleaning, organization, full and well-presented
areas Follow all protocols to keep Frame inventory accurate Desire
to gain industry knowledge and training Demonstrates initiative in
accomplishing practice goals Consistently creating a positive work
environment by being team-oriented and patient-focused Commitment
to work hours that meet the needs of the business which may include
weekends, schedule changes or an extended schedule Adheres to all
safety policies and procedures in performing job duties and
responsibilities while supporting a culture of high quality and
great customer service. Performs other duties that may be necessary
or in the best interest of the organization. SECTION 3: Patient
Population Served Team members will work with patients of all ages,
races, and genders. SECTION 4: Education, Licensure & Certification
Requirements High school diploma or GED required. Associates or
Bachelors degree in Business Administration or Healthcare
Management preferred. ABO and NCLE certifications preferred, but
not required. SECTION 5: Experience Requirements Previous medical
office experience preferred; previous ophthalmic experience
strongly preferred. Associates Degree preferred Minimum of 1 year
in a position interacting with customers/patients or the equivalent
combination of education and experience Favorable result on
background check as required by state Must be able to provide proof
of identity and right to work in the United States SECTION 6:
Knowledge, Skills and Abilities Requirements Professional in
appearance and actions Logical and Critical thinking skills
Customer-focused with excellent written, listening and verbal
communication skills Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable Favorable result
on Background check Exhibits a positive attitude and is flexible in
accepting work assignments and priorities Meets attendance and
tardiness expectations Management and organizational skills to
support the leadership of this function Ability to follow or
provide verbal & written instructions with sufficient grammar and
spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and
team mate support need Able to communicate effectively in English,
both verbally and in writing Ability for basic to intermediate
problem solving, including mathematics Basic to intermediate
computer skills Proficiency with Microsoft Excel, Word, and Outlook
Travel to other site locations may be necessary. Thus, those
needing to travel for work must have access to dependable
transportation, and driving record must meet company liability
carrier standards Specialty knowledge of systems relating to job
function Knowledge of state and federal regulations for this
position; general understanding of HIPAA guidelines SECTION 7:
Supervisory Responsibilities This position has no supervisory
responsibilities. SECTION 8: Physical Demands Indicate the amount
of time spent for each activity required as it relates to the
essential functions. Physical Requirements % of Time LBS Bending 25
Carrying 25 25 Climbing 5 Driving 10 Grasping 100 Hearing 100
Lifting 10 25 Pulling 10 25 Pushing 10 25 Reaching 50 Sitting 50
Standing 50 Vision close/distance 100 Vision color vision 100
Vision depth perception 100 Vision peripheral vision 100 Vision
ability to adjust focus 100 Stooping 25 Walking 75 Writing/Typing
100 Speaking 100 Fine Motor Skills 100 Use of Hands 100 Other
(please describe) Location: Work takes place in a normal
office/clinical environment. Travel to other locations may be
necessary to fulfill essential duties and responsibilities of the
job. Thus, those needing to travel for work must have access to
dependable transportation, and driving record must meet company
liability carrier standards. Exposure: Works in normal office
environment during normal business hours. May be exposed to blood
or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: Regularly uses telephone, computer, fax, printer and
copier. May use Optometric equipment/devices per sub-specialty
requirement such as lensometer; keratometer / autorefractor ;
phoropter; visual acuity measuring; retinal camera; corneal
topography unit; or retinoscope. Other equipment may be used as
needed. Must be able to work with precise tools and equipment; must
have dexterity to use these items correctly and safely. Personal
Protective Equipment (PPE) follows standard precautions using
personal protective equipment. If you need assistance with this
application, please contact [phone removed]. Please do not contact
the office directly only resumes submitted through this website
will be considered. EyeCare Partners is an equal
opportunity/affirmative action employer. All applicants will be
considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status. Employment Type: Full
Time
Keywords: Eye Care Partners, Lorain , Optical Technician, Professions , Northfield, Ohio
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