Services Technician
Company: VirtualVocations
Location: Warren
Posted on: November 1, 2024
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Job Description:
A company is looking for a Services Technician to provide
front-line support for high-value customers.
Key Responsibilities
Handle, diagnose, triage, and route inbound service tickets
Perform troubleshooting and issue resolution for client issues
Document and coordinate with internal and customer teams to ensure
satisfaction
Required Qualifications
At least 2 years of experience in Microsoft Azure technical support
and administration
At least 1 year of experience in Microsoft 365 technical support
and administration
Hands-on experience with ServiceNow for incident and request
management
Ability to thrive in a rapidly changing environment with multiple
priorities
Familiarization with Microsoft Office suite
Keywords: VirtualVocations, Lorain , Services Technician, Professions , Warren, Ohio
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